We want you to be fully satisfied with every item you purchase from Ella Cadie Jewelry. If, for whatever reason, you are not satisfied with your purchase, we will accept returns within same day of purchase if the items are refundable items.

If you want to return an item, please contact us at orders.ellacadie@gmail.com.com to receive a return authorization and instructions for return shipping. All refunds will be credited for the original amount paid, less shipping fees, except in the case of a defective item or incorrect shipment.

We do not offer refunds.

We are happy to help you exchange your purchase for a different item or size. Please return your item(s) within same day of purchase and include a written explanation indicating the item and size you would like in exchange.

Customized jewelry, Panties, Lingerie, Swim Wears, Earrings and items marked as final sale are not eligible for return or exchange.